Shipping Policy – Grace’s Vie Saine

At Grace’s Vie Saine, we work with trusted shipping partners selected based on the delivery location, size, and contents of your order. Once your package is dispatched from our facility, you’ll receive a confirmation along with your tracking ID via email. so you can follow your delivery in real time.

Orders are usually shipped within 1 to 3 business days from the date of purchase. If there are any unexpected delays, we will keep you informed with an updated shipping estimate.

Shipping charges, if applicable, are calculated at checkout based on order weight and destination.

We ship globally, and ensure secure, efficient delivery from our respective fulfilment centres.

Return & Exchange Policy – Grace’s Vie Saine

Due to the nature of our skincare and body care products, we follow a strict no return policy to maintain hygiene, safety, and quality standards.

However, if your order arrives damaged, defective, or incorrect, we’re here to help. Please notify our customer care team within 48 hours of delivery. Kindly provide relevant photos and order details, and we will be happy to assist with a replacement, refund, or exchange based on the issue.

We are committed to ensuring every customer experience is positive and will do our best to resolve any genuine concerns promptly.