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Frequently asked question
Yes, all our products are crafted with naturally derived ingredients. We prioritize purity by using herbal extracts, essential oils, and skin-loving botanicals, free from harsh chemicals like sulfates, parabens, silicones, and artificial dyes.
Absolutely. Our formulations are designed to be gentle and suitable for all skin types, including sensitive skin. We recommend patch testing before first use, especially if you have known allergies.
Most of our products are vegan, and all are cruelty-free. We never test on animals. Products like Donkey Milk-based items are not vegan but are ethically sourced.
Yes! Our sulfate-free shampoos and conditioners are safe for color-treated and chemically processed hair. They help retain moisture and preserve hair health without stripping natural oils or color.
Our products typically have a shelf life of 12–18 months. To ensure freshness, store in a cool, dry place away from direct sunlight.
No. All our face washes are free from SLS, SLES, silicones, parabens, and sodium chloride. They are gentle, non-drying, and enriched with nourishing botanicals.
Keep them tightly closed in a cool, dry place. Avoid storing them in direct sunlight or extremely hot/humid environments to preserve product integrity.
Currently, we ship within the USA and India. Please refer to our Shipping Policy page for delivery timelines, rates, and location-specific updates.
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use it to follow your package in real time.
If you’re unsatisfied with your order due to damage or a product issue, please contact us within 7 days of delivery. For full details, visit our Return & Refund Policy.
Our lip glosses offer a subtle tint and shine, thanks to natural infusions like saffron and blueberry oil. They provide hydration and a glossy, non-sticky finish.